1. Identify all risks, including disasters, economic, human resources, customer demand, and never overlook: your competitors!
2. Build, evaluate, or enhance your supply chain foundations of visibility, problem response flexibility, close collaboration with suppliers, control processes, and first-rate customer demand planning to ensure effective resilience measures.
3. Mix resilience planning and business planning functions. Communication between stakeholders is a cornerstone, and is the glue that keeps the wheels turning during a crisis.
4. Large or small, do what you can on the spectrum from identifying your risks to planning responses to practicing scenarios of those risks occurring. Choose a director to lead and track the progress metrics.